Faq Help Center
If you don’t see your question here, feel free to contact us. We’re always happy to help!
PRODUCT INFORMATION
We offer a wide range of medical equipment, including ventilators, suction units, patient wheelchairs, pulse oximeters, CPAP machines, spine stretchers, commode chairs, and patient moving hoists.
Yes, all our products are certified and comply with international quality and safety standards.
Yes, we provide warranties on most of our products. The warranty period varies depending on the item. Please check the product description or contact our team for specific details.
Absolutely! Our team is available to provide expert advice and recommendations based on your needs.
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PAYMENTS & orders
Yes! you can make an offer for a product, and once its approved you would be contacted.
Yes, we provide discounts on bulk purchases. Please contact us for details on pricing and special offers.
We accept credit/debit cards, bank transfers, and secure online payment platforms.
Mondays to Saturdays
Absolutely! Contact us with your requirements, and we’ll do our best to source the product for you.
Yes, we deliver across Nigeria. Delivery times and fees depend on your location and order size.
SUPPORT & SERVICES
Yes, we provide training and support for most of our products to ensure proper setup and operation.
Contact us immediately, and this would be investigated.
We accept returns within a specified period, provided the product is unused and in its original packaging.
You can reach our support team via phone, email, or through our website’s contact form.
Delivery times depend on your location and product availability. Standard delivery typically takes a few business days.
Yes, we offer expedited shipping options for urgent orders. Additional charges may apply.
Yes, we work with hospitals, clinics, government institutions, NGOs, and individual healthcare providers.
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Yes! If you need a specific product, let us know, and we will do our best to source it for you.
Our experts are available to guide you in choosing the right equipment based on your medical requirements and budget.
Yes, we offer both new and professionally refurbished medical equipment to suit different budgets.
Yes, you can pick up your order from our location after confirmation.